TERMS & CONDITIONS


IL BACARO - VINOTECA
Operated by Caffe Furlan Ltd
35A Vyzantiou, Strovolos 2064, Cyprus

Last Updated: [Insert Date]

1. INTRODUCTION

Welcome to IL BACARO - VINOTECA. These Terms and Conditions ("Terms") govern your use of our website, services, and the purchase and delivery of alcoholic beverages from Caffe Furlan Ltd, a company registered in Cyprus, with its registered address at 35A Vyzantiou, Strovolos 2064, Cyprus.

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must not use our services.

2. ELIGIBILITY AND AGE RESTRICTION

2.1 You must be at least 18 years old to purchase alcoholic beverages from our website.

2.2 By placing an order, you confirm that:

  • You are legally permitted to purchase alcohol in Cyprus
  • The recipient of the delivery is at least 18 years old

2.3 We reserve the right to request valid identification upon delivery. If proof of age is not provided, the delivery may be refused without refund.

3. PRODUCTS AND AVAILABILITY

3.1 All products listed on our website are subject to availability.

3.2 We reserve the right to:

  • Modify or discontinue products without notice
  • Limit quantities per order
  • Substitute products of equal value if necessary (with customer notification where possible)

3.3 Product images are for illustrative purposes only. Actual packaging and labeling may vary.

4. PRICING

4.1 All prices are displayed in Euros (€) and include applicable VAT unless otherwise stated.

4.2 Delivery fees may apply depending on location, delivery method, and order size.

4.3 We reserve the right to change prices at any time without prior notice. However, the price charged will be the price displayed at the time the order is confirmed.

5. PAYMENT METHODS

We accept the following payment methods:

  • Credit or Debit Card
  • Cash on Delivery
  • Online Payment Methods (including third-party payment gateways)

Payment must be completed before delivery unless Cash on Delivery has been selected.

We reserve the right to refuse or cancel any order if payment authorization fails or is suspected to be fraudulent.

6. DELIVERY POLICY

6.1 We deliver throughout Cyprus.

6.2 Delivery times depend on distance, availability, and delivery type, including:

  • Same-day delivery
  • Next-day delivery
  • Delivery within 2–3 working days

6.3 Estimated delivery times are not guaranteed and may be affected by:

  • Traffic conditions
  • Weather conditions
  • Public holidays
  • High demand periods
  • Force majeure events

6.4 The customer is responsible for providing accurate delivery information. We are not liable for delays or failed deliveries due to incorrect addresses or contact details.

6.5 Delivery is considered complete once the order has been delivered to the address provided.

7. DELIVERY REFUSAL

We reserve the right to refuse delivery if:

  • The recipient is under 18 years old
  • Valid identification is not provided
  • The recipient appears intoxicated
  • The delivery location is unsafe or inaccessible

In such cases, additional delivery charges may apply.

8. ORDER CANCELLATION

Customers may cancel an order under the following conditions:

  • Orders may be cancelled before preparation or dispatch
  • Once an order has been prepared or shipped, cancellation may not be possible

To cancel an order, customers must contact us immediately using the contact details provided on the website.

9. REFUNDS AND RETURNS

Refunds or replacements may be provided in the following cases:

  • Incorrect product delivered
  • Damaged product upon delivery
  • Product not delivered
  • Order cancelled before dispatch

Refunds will generally not be provided if:

  • The product has been opened
  • The customer changes their mind after delivery
  • Delivery was refused without valid reason

All claims must be reported within:

24 hours of delivery

Refunds will be issued using the original payment method where possible.

10. RESPONSIBLE ALCOHOL SALES

We support responsible alcohol consumption.

We reserve the right to:

  • Refuse service to any person suspected of purchasing alcohol on behalf of a minor
  • Refuse service to intoxicated individuals
  • Limit quantities where necessary

11. LIABILITY

To the fullest extent permitted by law:

  • We are not liable for indirect or consequential damages
  • We are not responsible for delays caused by events beyond our control
  • Our liability is limited to the value of the purchased goods

Nothing in these Terms excludes liability where it would be unlawful to do so.

12. FORCE MAJEURE

We shall not be liable for failure or delay in performing our obligations where such failure results from events beyond our reasonable control, including:

  • Natural disasters
  • Government restrictions
  • Strikes
  • Transportation disruptions
  • Pandemics
  • Supply chain interruptions

13. PRIVACY

Your personal data will be handled in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).

14. INTELLECTUAL PROPERTY

All content on this website, including:

  • Logos
  • Text
  • Images
  • Branding
  • Product descriptions

is the property of Caffe Furlan Ltd and may not be used without written permission.

15. GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Cyprus.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Cyprus.

16. CONTACT INFORMATION

Business Name: IL BACARO - VINOTECA
Company: Caffe Furlan Ltd
Address: 35A Vyzantiou, Strovolos 2064, Cyprus

For customer service, delivery inquiries, or complaints, please contact us through the contact details provided on our website.

End of Terms and Conditions